Terms & Policies

Payment and Discounts Policy
  1. Payment is due in full at the time of registration.
  2. All "early bird" discounts require payment in full before the cut-off date. Regular rates will be applied to any open invoices left unpaid after the early-bird cut-off date.
  3. All GALA member discounts require that registrants have an active GALA membership at the time of registration.
  4. Registration will not be confirmed until payment is received and may be subject to cancellation if left unpaid.
  5. Discount offers cannot be combined with any other offer.
Cancellation and Substitution Policy
  1. You may substitute delegates by providing notice to GALA at least one week in advance of the conference.
  2. Cancellations must be received in writing by GALA and may be emailed to [email protected].
  3. The date upon which the notice of cancellation is electronically postmarked shall apply as the official date of cancellation.
  4.  GALA will promptly acknowledge all notices of cancellation by email.
  5.  In consideration of expenses incurred by GALA, GALA will adhere to the following refund schedule:
    1. For cancellations received before 17 February (by midnight Pacific time), refunds will be processed in full, less a US$ 75 administrative fee.
    2. For cancellations received on or between 17 Februrary 2023 and 03 March 2023, refunds will be processed at 50% of the registration rate.
    3. For cancellations received after 03 March 2023, none of the registration fee will be refunded, but a credit will be given that may be used for future GALA events or membership.
    4. No refunds or credits will be granted for no-shows. 
  6. Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations, or cancellations of the speakers and/or topics. As such, GALA reserves the right to alter or modify the advertised speakers and/or program topics if necessary, without any liability to registrants whatsoever. Any substitutions or alterations will be shared as quickly as possible.
Photo and Video Policy
  1. GALA has designated representatives to photograph and take video during the conference. Unless we receive a written request from you prior to the conference to *not* use your voice or likeness, we will assume that your presence is consent for use of photography, audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used for news, promotional purposes, inclusion on websites, or any other purpose by GALA. Potential publicity use of the photos and/or videos includes LinkedIn, Facebook, Flickr, YouTube, the conference website, email marketing, etc. GALA will not sell or accept compensation for photographs or videos of the conference.
  2. You may take photos or videos during the conference for your personal use only. No filming or photography may impede the ingress or egress of a room. Delegates are not permitted to audio or video stream, broadcast or otherwise transmit, retransmit, or copy in any form any conference programming longer than 45 continuous seconds.