FAQ

Looking for help? Find answers to our most popular questions about Getting Engaged, Contributing Content, Managing Your Membership, and Managing Your Profile and Other Users.

Get Engaged

Engaged members report a higher rate of satisfaction and a higher ROI for their membership. Explore how you can get involved, learn, and network.

  1. Log in to your GALA account or create a user account.
  2. To register for a GALA Webinar, find the webinar in the Event Calendar.
  3. Click on the webinar you would like to register for to view the details page.
  4. Use the "Register" button to be taken to the registration wizard.
  5. Complete the registration process. You will receive a confirmation email with the webinar login details.

Special Interest Groups are a type of committee formed around a particular topic. SIGs are open to GALA members and some groups may have other prerequisites to join. 

  1. To register for GALA's Special Interest Groups, complete this form.
  2. Your request will be moderated by GALA staff.
  3. You will be notified when you are added.

Even if you are a member of the SIG, you will need to register for the monthly meetings to receiving the login link.

To see what SIGs you are a member of, log in to your user profile and select "My SIGs."

You must register for each monthly SIG meeting. SIG meetings are only open to GALA members. You do not need to be a member of the SIG to register for the monthly meeting, but it is recommended to stay involved in conversations between meetings. SIG meetings are not recorded.
  1. Log in to your GALA account or create a user account.
  2. Find the SIG meeting in the Event Calendar.
  3. Click on the SIG meeting you would like to register for to view the details page.
  4. Use the "Register" button to be taken to the registration wizard.
  5. Complete the registration process. You will receive a confirmation email with the login details.

GALA's Basecamp enables SIG members to connect between monthly meetings, review the meeting slides and minutes, and continue the conversation with other group members. You must opt-in to Basecamp.
To  opt-in to the GALA SIG Basecamp:
  1. On your GALA user profile select "My SIGs."
  2. Select the SIG name to open that group.
  3. Click the opt-in link in the SIG description (each SIG has a unique opt-in link).
  4. Complete the request form.
  5. You will receive a notification from Basecamp when you are added.

  1. Log in to your GALA account or create a user account.
  2. Find the Loc Mixer in the Event Calendar.
  3. Click on the Loc Mixer you would like to register for to view the details page.
  4. Use the "Register" button to be taken to the registration wizard.
  5. Complete the registration process. You will receive a confirmation email with the login details for virtual gatherings.

Any GALA member organization may co-host a GALA Loc Mixer (GLM). To co-host a GLM in your area:
  1. Review the guidelines.
  2. Complete the GALA Loc Mixer Request Form.
Contribute Content

GALA members add to GALA's knowledge base through publishing content, hosting webinars, and sharing industry events. Learn how you can contribute.

Members can submit the following items to the website: blogs, articles, press releases, event calendar items, and jobs. Most content items will be reviewed by GALA staff prior to being published. Not all submissions are guaranteed to be posted. Submissions are added to a publication calendar.
  1. Log in to your GALA account or create a website user account.
  2. Click on your user icon in the top right-hand corner of the screen. Here, you can navigate directly to the "Submit Content" section using the user navigation menu OR visit your profile. The "Submit Content" section appears towards the bottom of your profile.
  3. Select the content type you would like to publish (blog, article, press release, job, event). 
  4. Complete the form, including as much information as possible (links, dates, images, etc.).
  5. Click "Save."
  6. Your materials have now been submitted and you will see a preview of your post.
Some content items will post directly to the GALA website. Others require approval from GALA staff.  You are able to make edits to your materials as soon as you have clicked "Save." All materials you post will eventually be connected to your company profile. This may take 1-3 business days.

Email [email protected] and our Content Strategist will work through the topic with you. To learn more about co-hosting a GALA Webinar, download our visibility kit.

To submit content on behalf of someone else, you will need to be logged in to your GALA account. Navigate to the content submission form of your choosing using the instructions above. Once you have completed the first half of the form, you will find the authoring information at the bottom of the page. You may delete and add new or overwrite the information in that box with the correct information.

How do I submit content to the website?
  1. Log in to your GALA account or create a website user account.
  2. Click on your user icon in the top right-hand corner of the screen. Here, you can navigate directly to the "Submit Content" section using the user navigation menu OR visit your profile. The "Submit Content" section appears towards the bottom of your profile.
  3. Select "Event."
  4. Complete the form, including as much information as possible (links, dates, images, etc.).
  5. Click "Save."
Your materials have now been submitted and you will see a preview of your post.

Job listings appear for two months. Press releases appear for 6 months. Blogs, articles, and recordings of presentation will stay up for at least one year, and probably longer, at the discretion of the GALA staff.
Manage My Membership

Learn how to join or renew your membership.

GALA Membership is open to companies, organizations, individuals, and institutions that are a legally constituted company for whom language is an integral part of their business. Non-member freelance translators and others are welcome and encouraged to participate in GALA activities including networking events, webinars, conferences, and contributing to GALA publications. Learn more About GALA and our members.

GALA membership is annual, the term is one (1) year from the date membership dues are received.

Annual membership dues are US$1250. 

An unlimited number of users can join your organization's membership! GALA believes in access for the entire organization, from the CEO to the intern. See below on how new users can join your membership.

To join GALA:
  1. First, you will need to create a user account and an organization profile.
    1. If your billing address is different than your headquarters, add it to the organization profile before completing the steps below so it is accurate on the invoice.
  2. Log in to your user profile.
  3. Select the "update membership" button on your user or organization profile (this will open the portal).
  4. On the overview tab, select the button under "membership" (depending on your member status, it will say "renew," "rejoin," or "buy").
    1. If you do not see a button on the overview tab, on the dark grey left-navigation select "Membership" > "Become a Member" to open the cart.
  5. Add GALA membership to your cart.
  6. Complete the checkout wizard to either pay online (recommended) or select BillMe to request an invoice. You can return to your invoice and submit payment online.

For more details, read How to Join or Renew. If you need wiring information or GALA to complete vendor on-boarding forms, please contact us at [email protected]

  1. Log in to your user profile.
  2. Select the "update membership" button on your user or organization profile (this will open the portal).
  3. On the overview tab, select the button under "membership" (depending on your member status, it will say "renew," "rejoin," or "buy").
    1. If you do not see a button on the overview tab, on the dark grey left-navigation select "Membership" > "Become a Member" to open the cart.
  4. Add GALA membership to your cart.
  5. Complete the checkout wizard to either pay online (recommended) or select BillMe to request an invoice. You can return to your invoice and submit payment online.

For more details, read How to Join or Renew. If you need wiring information or GALA to complete vendor on-boarding forms, please contact us at [email protected]

To request an invoice for GALA membership:

  1. Log in to your user profile.
  2. Select the "update membership" button on your user or organization profile (this will open the portal).
  3. If your billing address is different than your headquarters, add it to the organization profile before completing the steps below so it is accurate on the invoice: 
    1. In the portal, open Account.
    2. Select Contact info, Addresses tab.
    3. Select "Add New Address," this will open a pop-up to add an address.
    4. Enter the new address and select "Save as preferred Billing Address."
  4. On the overview tab, select the button under "membership" (depending on your member status, it will say "renew," "rejoin," or "buy").
    1. If you do not see a button on the overview tab, on the dark grey left-navigation select "Membership" > "Become a Member" to open the cart.
  5. Add GALA membership to your cart.
  6. Complete the checkout wizard, selecting BillMe to request an invoice. You can return to your invoice and submit payment online.
  7. Download the invoice or print to PDF to save it to your computer.

For more details, read How to Join or Renew. If you need wiring information or GALA to complete vendor on-boarding forms, please contact us at [email protected]

If you have an open invoice (membership, conference, etc.), it can be paid online at any time:
  1. Log in to your user profile.
  2. Select "Update Membership" in the Take Action Section (this will open the portal).
  3. Open the "Purchases" tab, "Recent Invoices," and select "View."
  4. Download the invoice or print to PDF or pay the invoice with credit card online.

If you need wiring information or GALA to complete vendor on-boarding forms, please contact us at [email protected]

For new memberships, it can take up to 24 hours after payment is received for all member benefits to activate. This includes event registration, webinar recordings, submitting content.
 
If you are a new user attaching to an active membership, it can take up to 24 hours for all member benefits to activate on your user profile.

GALA's Academic Membership is free for universities and colleges. Faculty, staff, and students are welcome to participate. The membership must have a member of the faculty or staff serving as an admin. Reach out to [email protected] with any questions.

Managing Your Profile and Other Users

Learn how to manage your GALA user profile and your team.

Follow the steps to update your email address, then please email GALA staff at [email protected] to be connected to your new employer.

GALA uses domain-matching to identify employees that belong to your organization. To ensure new employee accounts become attached to your organization, account Admins will need to make sure all known domains are listed: 
  1. Log in to your user profile.
  2. In the “Take Action” section select “Update Membership.” 
  3. In the Account tab, scroll to the bottom to the field labeled “Domain.”
  4. Add all domains separated by a comma (e.g. gala-global.org,gala-global.ai,gala-global.eu).
  5. Click “Save.”
Note: only users with “Admin” permissions can update the domain field.

Coming soon, you will be able to add colleagues to your organization. For now, please ask your team to create their own user accounts using their work email address and click the link in the account verification email (this step is important - it is what will activate their user profile and member benefits).
 
Didn't receive your activation link? Contact us at [email protected].

Only admin users are able to remove users. To remove a user from your organization:
  1. Log in to your user profile.
  2. Scroll down to the "Take Action" section and select  "Update Membership,” this will open the organization editor.
  3. Go to the "Individuals" tab.
  4. Select "End Relationship," then confirm "OK" in the pop-up.

User relationships are between a user and their organization. Different relationships have different permissions.
  • Employee: All users connected to an organization need the "employee" relationship. For members, this ensures that the users receive member benefits. 
  • Admin: Admin users manage the organization profile and the membership. Admin users receive messages related to the membership (such as renewal) and includes the profile editor and billing contact permissions. Admins are able to change the relationships for users attached to the organization profile and add/remove colleagues.
  • Profile Editor: The profile editor can update the company profile, but is unable to manage the membership and will not receive admin messages.
  • Billing Contact: Billing contacts assist with purchases. Assign your accounting department user as a billing contact.

Admin users can see the user relationships attached to their organization by navigating to their company profile, selecting the "Edit Organization Profile" button, and opening the "Individuals" tab. To update a relationship, please email [email protected] with the requested change.

Note: the user must must already have an account to create a new relationship.

To  join your organization's membership, register for a user profile. Once you register with your work email address, you will receive an email to activate your account and member benefits.

Note: be sure to use your work email address so our system can link you to your organization.

Questions? Contact us at [email protected].