Vendor managers focus on developing relationships with third-party companies, contractors, and other external partners. They set up relationships with LSPs and individual professional linguists, and they may also develop partnerships with specialized individuals or companies to perform a wide range of localization functions the company requires but does not have the staff or talent in house to do on their own.
Vendor managers must be excellent at developing relationships. Depending on what the company needs, vendor managers will reach out and connect to companies and individuals all over the world in order to create networks of people and organizations that will serve their company’s specific needs when required. In order to choose the right partners, vendor managers will develop and follow a defined qualification process. This process may include doing screening and testing to assess skill levels, performing reference and background checks to ensure reliability, or reviewing credentials and past experience to verify areas of expertise.
Vendor managers will also set up and manage contract terms, and negotiate rates and fees. They will maintain a detailed database to keep track of all this information.