Occasional poor hiring decisions are unavoidable, but LSPs often underestimate the losses caused by them. What if you could consistently make smart hires? This session will present a tried-and-true approach to internships and training that has been honed over 20 years and has long-term benefits for LSPs, students, and universities. Training interns well means strengthening your current team, your partners’ networks, and developing the buyers of the future. Newbies can significantly impact an organization's ability to develop. When done right, the rewards far outweigh the costs and are worth the investment. Presenter suggests a pathway with clear milestones but is open for discussion during an interactive session.