This presentation will examine memoQ's accessibility journey from realization to redemption-in-progress. Our erroneous assumption that translation tools were only used by sighted users was revealed and we were dismayed to hear JAWS (screen reading software) read our documentation and some of our UI. Furthermore, our interviews with visually impaired translators showed us how memoQ speaks to them or ruins their experience. Since then, we have redoubled efforts to make the product more accessible and inclusive. We'll talk about how we approach development on a daily basis and how discovering and working on accessibility has changed us individually and collectively.