Robotic Process Automation software, or RPA for short, has been around for some 10 years and is about automating cumbersome tasks and processes performed by regular co-workers. There has been a lot of buzz around RPA, but due to pricing and licensing models, it has been available almost exclusively to very large scale use cases and organizations. Now, the market has matured and there are viable options available also SMEs. 

RPA is a technology based in operations as much as in IT, and this an excellent starting point for automation. If you understand the business operations, you understand the automation as well. And there are many possible use cases in language services, in project management as well as vendor management and all “horizontals”, like HR, finance and general administration. 
Using plenty of real-life use cases as examples, Henrik will take you through the process of planning for, building and deploying RPA in a language services SME context. Attendees can expect to leave the session with pointers on developing an overall game-plan regarding RPA, tools to choose tasks for automation, and guidelines for getting their first robot co-worker onto the team roster.