Historically, the localization industry has focused on global revenue growth, customer experience, and inclusion through the provision of international language solutions.  

The COVID-19 global pandemic forced billions of people worldwide to stay home for lengthy periods of time.  Our computers, laptops, and mobile devices became the conduit for working, entertaining, receiving medical care, learning, worshipping, and shopping. We spent more than 14 hours a day digitally interacting, and continue to do so today. 
According to the World Bank, 15% of the global population experiences some form of disability. In addition to being just “the right thing to do”, Accessibility opens the door for more employees, more customers, and better relationships.  Yet a 2019 study conducted by Web AIM, which runs accessibility analyses of top websites, found that more than 99% of websites violated some aspect of the Web Content Accessibility Guidelines, standards set forth by the Worldwide Web Consortium, which are considered the gold standard for determining accessibility.

In this session, we’ll discuss the importance of Accessibility as part of Inclusion, how Digital Accessibility is defined and who needs it, disability etiquette, and how to accomplish Digital Accessibility.