Accelerate Multilingual Onboarding and Reduce Downtime with Copilot Agents
Member Webinar
Unlocking Reliable, On‑Site Knowledge to Transform Plant Maintenance
Manufacturing teams rely on accurate, timely information to keep plants running safely and efficiently. New hires or new sites through tech transfer can slow down production or increase errors. Research shows that 70% of new information gained during onboarding is not retained. This means technicians often struggle to find the correct SOPs and maintenance guidance while on site — especially in multilingual environments or when localized documentation lives deep inside complex SAP S/4Hana repositories.
In this webinar, Toni Ressaire and Sinéad Healy present a use case in which Altuent developed a German‑language Copilot agent powered by a semantically enriched SharePoint repository to solve this challenge. By combining multilingual taxonomies and AI‑generated and human-reviewed metadata to create native-language Copilot agents, manufacturers can deliver highly relevant, reliable answers directly to the technician — right when and where they need them.
What sets this approach apart is a CoPilot Agent Reliability methodology that produces measurable confidence scores, ensuring that every answer is traceable, grounded in compliant SOPs, and safe to use in operational environments.
This session will walk through the full use case — from information pain points to architecture — giving you a clear picture of how reliable CoPilot agents can support accelerated onboarding at scale, in any language.
Key Takeaways
- Learn how multilingual taxonomies and metadata can help make agents more reliable.
- Find out how reliable CoPilot responses are validated, measured, and improved over time.
- Explore how CoPilot agents can accelerate onboarding and time to expertise, resulting in reduced downtime, stronger safety compliance, and faster time to market.
Who should attend
- Providers of localization services interested in exploring how semantically enriched content makes CoPilot agents more reliable.
- Buyers of localization services interested in accelerating time to expertise through native-language CoPilot agents.
- Knowledge management and digital transformation leaders interested in building trust in CoPilot agents through proven metrics.
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MEMBER TICKET
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Sinéad Healy is the Language Solutions Director at Altuent, with over 25 years of experience in the translation and localization industry. She leads a team that helps global clients implement tailored localization strategies to:
- Expand into new markets
- Reduce time to market
- Introduce operational efficiencies through AI
Her mission is to ensure that all end users enjoy a consistent experience regardless of language or location. She has a strong interest in semantic AI and its potential to integrate localization into the full content development lifecycle. Sinéad has also contributed to industry publications and lectured at universities in Ireland, the UK, and Austria.

Toni Ressaire is Altuent’s Director of Innovation, where she leads strategic AI knowledge management initiatives that help enterprises accelerate decision making and bridge collaboration gaps due to information silos. Toni graduated with an MSc in Technical and Scientific Communication from James Madison University in the United States. She specializes in AI strategy and thinking outside the box. She is recognised internationally as a thought leader in her field.
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