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Event Terms & Policies

This page details the terms and policies for GALA's events and programs. Jump to a section:

For any questions related to events, please contact events@gala-global.org.

All GALA Events

AI Policy

  1. GALA permits event participants to use AI notetakers under the following conditions:
    • The speaker or speakers have opted in to the use of AI notetakers for their session
    • The AI notetaker adheres to common data security standards
    • The AI notetaker may only be enabled during the presentation portion of an event and must be disabled or discontinued during any open discussion segments
    • Summaries created by AI notetakers are for personal use only and may not be shared, redistributed, or published without the express written consent of GALA and the session leaders

Privacy & Contact Lists

  1. At GALA, we prioritize your privacy and data security above all else. GALA will NEVER sell or share your personal information with any third parties.

  2. If you encounter anyone claiming to possess your information, please be cautious, as they are spreading false information and should not be trusted. Please refer to the GALA Privacy Policy for more information.

Photo & Video Policy

  1. GALA may take photos and videos during an event. Unless we receive a written request from you prior to the event to not use your voice or likeness, we will assume that your presence is consent for use of photography, audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used for news, promotional purposes, inclusion on websites, or any other purpose by GALA. Potential publicity use of the photos and/or videos includes LinkedIn, Facebook, Instagram, Flickr, YouTube, the website, email marketing, etc. GALA will not sell or accept compensation for photographs or videos of the event.

  2. You may take photos or videos during the event for your personal use only.  Attendees are not permitted to audio or video stream, broadcast, or otherwise transmit, re-transmit, or copy in any form any GALA event for longer than 45 continuous seconds. No filming or photography may impede the ingress or egress of a room or disrupt the speaker(s).

GALA Academy

Cancellation requests should be emailed to content@gala-global.org. Cancellations received before the first day of the session will receive a full refund. No refunds will be issued after the first day of the session, nor for no-shows. Substitutions are welcome prior to the first day of the session.

GALA Roadshow

Registration Policy

  1. Payment is due in full at the time of registration.
  2. Registration will not be confirmed until payment is received and may be subject to cancellation if left unpaid.
  3. All GALA member discounts require that registrants have an active GALA membership at the time of registration.
  4. Discount offers cannot be combined.

Cancellation Policy

  1. You may substitute delegates by providing written notice to GALA as soon as possible and before the start of the event.
  2. Cancellations must be received in writing by GALA and may be emailed to events@gala-global.org.
    • Refunds will not be given for cancellations made within two weeks of the event. Prior to that, GALA reserves the right to charge an administrative cancellation fee to cover sunk costs related to the registration.  

GALA Special Interest Group Meetings

Special Interest Group Meetings are free for GALA members to attend. Nonmembers are unable to attend without an invitation from GALA. When applicable, recordings of the presentation will be available in GALA’s Resource Center for members; the discussion segment of SIG meetings will not be recorded. 

GALA Webinars

Webinars

Webinars are free for GALA members to attend. Nonmembers are unable to attend without an invitation from GALA. Webinar recordings will be available in GALA’s Resource Center for members.

Sponsored Webinars

Sponsored webinars are free for members and nonmembers to attend. Webinar recordings will be publicly available at no cost.

GALA Conference

Payment and Discounts Policy

  1. Payment is due in full at the time of registration.

  2. All "early bird" discounts require payment in full before the early bird cut-off date. Regular rates will be applied to any unpaid invoices after the early-bird cut-off date.

  3. All GALA member discounts require that registrants have an active GALA membership at the time of registration.

  4. Registration will not be confirmed until payment is received and may be subject to cancellation if left unpaid.

  5. Discount offers cannot be combined.

Cancellation and Substitution Policy

  1. You may substitute delegates by providing written notice to GALA as soon as possible and before the start of the event.

  2. Cancellations must be received in writing by GALA and may be emailed to events@gala-global.org.

  3. The date upon which the notice of cancellation is electronically postmarked shall apply as the official date of cancellation.

  4. GALA uses Pacific time to establish date and time.

  5. GALA will promptly acknowledge all notices of cancellation by email.

  6. In consideration of expenses incurred by GALA, GALA will adhere to the following refund schedule:

    • For cancellations received four weeks or more before the event, refunds will be processed in full, less a US$ 50 processing fee.

    • For cancellations received between two and four weeks before the event, a 50% refund will be given, less a US$ 50 processing fee.

    • For cancellations received one week or less before the event, none of the registration fee will be refunded, but a credit will be given that may be used for future GALA events or GALA membership.

    • No refunds or credits will be granted for no-shows. No exceptions.