IMS Interpreter Management System

IMS (Interpreter Management System) is a purpose-built platform that enables organizations to manage all interpreter services from a single, streamlined system. Designed for both in-house and external interpreters, IMS supports scheduled and on-demand interpreting across in-person, phone, and video modalities, ensuring rapid access to language support whenever it is needed. The platform centralizes bookings, real-time communication, compliance tracking, and reporting, and includes a dedicated interpreter app for managing assignments and availability. IMS is agnostic and serves solely as the technology platform, allowing organizations to choose their own interpreter sources. Built with strong security and compliance, including SOC 2 and HIPAA controls, and configurable workflows, IMS helps organizations deliver timely, high-quality, and cost-effective interpreting services while improving access for Limited English Proficient communities.