Alex Zekakis
Chief Customer Officer
XTM International
Professional Bio
Technically and commercially astute SaaS executive with proven success delivering customer growth, retention, and operational transformation within scale-up and global technology and service businesses in the localization industry for more than 15 years.
Called upon skills in data-driven leadership while overseeing integration of AI and automation to drive efficiency and profitability. Adopted a motivational leadership style to engage and empower high-performing teams architecting customer-centric strategies supporting extensive year-on-year growth while reducing operating costs through process innovation. Utilised influence to support executive decision-making, facilitate M&A integrations, and representing voice of the customer at board level.
Recognised industry thought leader, delivering keynote presentations at major global conferences, publishing in TEKOM Magazine, and shaping future localisation professionals through lecturing at leading European universities.
Called upon skills in data-driven leadership while overseeing integration of AI and automation to drive efficiency and profitability. Adopted a motivational leadership style to engage and empower high-performing teams architecting customer-centric strategies supporting extensive year-on-year growth while reducing operating costs through process innovation. Utilised influence to support executive decision-making, facilitate M&A integrations, and representing voice of the customer at board level.
Recognised industry thought leader, delivering keynote presentations at major global conferences, publishing in TEKOM Magazine, and shaping future localisation professionals through lecturing at leading European universities.
Organization
Parent: XTM International
Cannon Green, 27 Bush Lane London, London, City of EC4R 0AA United Kingdom
+441753480479