E.g., 11/17/2019
E.g., 11/17/2019

Sample Job Description: Localization Project Manager

A Localization Project Manager faces many challenges. What is needed to excel in this position is proven experience and training as a Localization Project Manager, as well as demonstrated diverse experience in technical aspects around Localization and/or Internationalization. The role requires the ability to work in an environment that is fast paced and to work autonomously and manage to aggressive delivery schedules. Also important is the ability to successfully work with technical and non-technical people alike, and a desire to learn new tools, processes and concepts are skills necessary for this position.

A critical challenge is the ability to manage the work of internal teams and external suppliers located around the world.  Daily work requires the management of linguistic, technical and visual quality, coordination with client staff, setting of budgets and management of costs and motiva­tion of team members.  The correct project translation/localization strategy, as defined by the localization project manage, can produce high impact results and can shorten localization time-to-market, reduce costs and help the client company achieve its global business objectives.

Duties

  • Manages localization projects from beginning to end, working closely with language specialists, localization engineers, terminologists, product management and development, internal business partners and external vendors and other departments 15%
  • Develops project plans and workflows, managing time, budget, resources and quality control 10%
  • Following analysis of client specific localization software application requirements, creates and manages internal version of localization project plans, and provides project specific education and coaching to Localization Tester staff 10%
  • Creates and controls localization project budgets, performs cost tracking analysis, ensures timely issuance of purchase orders and invoices and approves work reports 10%
  • Analyzes location project risk, and defines mitigation actions of identified risks 5%
  • Identifies and solves localization issues or disagreements, whether system or product, identifies causes and performs corrective/preventative action
  • Assigns, monitors and measures project team members’ work. Manages team’s compliance with standards, practices and policies 10%
  • Directing team’s deliveries to timelines and product quality, including responsiveness and professionalism towards both internal and external clients 5%
  • Leads project/client/business partner meetings and conference calls, including project kick-off meetings, weekly and ad-hoc, issue solves and performs post-mortems, while ensuring meetings are recorded and minutes distributed, manages the delivery of agreed upon active items 5%
  • Presents regular reports to client, corporate office and peers on progress and forecast of project team’s work status, escalating issues and evaluating needed support 5%
  • Maximizes utilization of team, preparing alternative work for periods without projects and/or billable work for other teams and units 5%
  • Active member of corporate management meetings, providing data and project information 5%
  • Continually expands knowledge and education in localization trends and news, keeping up to date through active participation in training opportunities 5%
  • Develops new and entry level Project Managers through training and coaching opportunities and by creating methodologies, tools, and checklists to improve the project management process 5%

Education and Knowledge

  • Bachelor's Degree (localization, business, linguistics, or with equivalent experience)
  • Solid in-depth knowledge of internationalization and localization
  • Minimum of 3 years of experience directly related to project management (preferably in the localization industry) or masters degree preferred
  • Fluency in non-English language (desired)

 Skills and Abilities

  • Excellent verbal and written English communication skills
  • Excellent presentation/communication skills, with the ability to clearly present the localization life-cycle to clients
  • Organizational and leadership skills
  • Proven abilities in project planning, resource and risk management
  • Problem-solving capabilities
  • Quality and detail-oriented
  • Strong team player in a multi-language/multi-cultural environment
  • Self-starter and pro-active
  • Ability to work independently and meet deadlines under pressure
  • Knowledge and Interest in continuing to learn and identify new technologies and new tools
  • Proficiency in translation memory tools (Trados, SDLX) are required
  • Hands on experience with Globalization Management Systems, such as WorldServer and SDL TMS
  • Solid understanding of database concepts and data manipulation
  • Strong understanding of statistical analysis
  • Ability to create macros or other task automations a big plus
  • Advanced Excel skills a big plus (formulas, pivot tables, macros, lookup tables, etc.)
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