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Translation Back Office Sponsors Delaware Valley Law Firm Marketing Group Event at Pepper Hamilton Law Firm

Translation Back Office

Monday, 21 March, 2011

Translation Back Office, a professional language translation company, was pleased to sponsor an event for the Delaware Valley Law Firm Marketing Group. The luncheon, entitled “Client Interviews: What They Will Do for Your Firm,” was held at the Pepper Hamilton LLP law firm in Philadelphia.


The event featured guest speaker, Martha E. Candiello, who is the principal of ClientBridge LLC ™. Candiello is an expert in relationships between law firms and their clients, and has conducted interviews with law firms around the world in a variety of industries. She elaborated on the benefits of client interviews and on successful strategies for conducting interviews. The talk addressed how to evaluate feedback in order to better understand customer expectations, including customers' views of the value of services. Such an understanding of customers, Candiello demonstrated, is vital to to developing effective working relationships with clients.


Jeff Weiser, Business Development Manager of Translation Back Office, also took the honor of giving a brief presentation. Weiser touched upon best practices in legal services, as well as on the value of language translation services for law firms and businesses. Courtesy of Translation Back Office, raffle gifts were handed out to thank the guests for their attendance. These prizes were multilingual language products, including language maps, software, books, and dictionaries. Attendees included various marketing professionals and lawyers, who are members of the Delaware Valley Law Firm Marketing Group.


Because Translation Back Office is constantly involved in the legal and marketing industries, sponsoring the luncheon was a wonderful opportunity. Being a professional services provider themselves, Translation Back Office believes in the importance of understanding customer expectations and delivering quality services. Translation Back Office is experienced in certified legal translation services, as well as inprofessional document translation services. The company is always open for the opportunity to share its services. Details on the event can be found at the DVLFMG site. For more information, please feel free to contact Jeff Weiser, Business Development Manager, at [email protected] or by phone at 1-888-803-4217.


Translation Back Office is a professional language translation services provider and one of the world’s largest in-house translation companies. The professional language translation company’s integrated combination of in-house expert language translators, editors, and proofreaders, along with its strong strategic partnerships across the globe, sets Translation Back Office apart. With an internationally recognized ISO 9001:2008-certified quality management system, Translation Back Office delivers top quality language translation and localization services and seamless project management in a wide range of languages and translation expertise areas. For more information please visit www.translationbackoffice.com or call toll free 1-888-803-4217.