SDL Demonstrates Continued Leadership and Innovation with New Technology Awards
SDL receives awards from ContactCenterWorld and KMWorld and is selected as finalist in The International Business Awards and The National Business Awards
SDL Maidenhead, UK (27th August 2009) – SDL, the leading provider of Global Information Management (GIM) solutions, today announced that SDL has been selected as the sole winner of the ContactCenterWorld Best Technology Innovation Award, is named as a KMWorld Trend-Setter and is chosen as a finalist at The International Business Awards and The National Business Awards.
ContactCenterWorld.com is the leading global support organization for the contact center industry around the world and runs the annual Top Performers in the Contact Center Industry Awards. The innovative solution that helped secure the Best Technology Innovation Award - Internal Solution in Europe, Middle East & Africa, was SDL Automated Translation Solutions™ (SDL ATS™). This solution applies automated translation in different ways, to provide an instant translation of content. It is particularly helpful in support environments where companies have employees with the technical skills but not always the language skills to serve and support their global customers.
SDL LiveContent™ and SDL Tridion™ 2009 have also been chosen as Trend-Setting Products of 2009 at the KMWorld Editor’s Choice Award. SDL LiveContent from SDL XySoft™ is a dynamic publishing platform for intelligent and interactive content delivery to global customers via the Web and many internet-enabled handheld devices. SDL Tridion is the leading provider of Web Content Management (WCM) solutions which enable organizations to deliver a consistent, interactive and highly targeted customer experience, in multiple languages, across multiple channels. KMWorld is the leading information provider serving the Knowledge Management systems market. “This year, more than 800 products were assessed by our judging panel….the products selected all demonstrate clearly-identifiable technology breakthroughs that serve the vendors’ full spectrum of constituencies, especially their customers,” commented Hugh McKellar, editor-in-chief, KMWorld.
In addition, SDL has earned a Certificate of Finalist Recognition for Multinational Company of the Year at The International Business Awards 2009. The International Business Awards is the only global, all-encompassing business awards program honoring great performances in business. SDL has also been chosen as a finalist of The Business Innovation Award within The National Business Awards South of England
“SDL is delighted to receive these awards that show how SDL has bucked the trend in the last year and demonstrated the ability to continue to grow and innovate in the way we do business. Through innovation, we continue to provide our customers with more sophisticated solutions that deal with the strategic challenges of communicating in different languages,” commented Sophie Hurst, Director of Product Marketing at SDL.
For more information on awards won by SDL please go to http://www.sdl.com/awards
SDL is the leader in Global Information Management (GIM) solutions that empower organizations to accelerate the delivery of high-quality multilingual content to global markets. Its enterprise software and services integrate with existing business systems to manage the delivery of global information from authoring to publication and throughout the distributed translation supply chain.
Global industry leaders rely on SDL to provide enterprise software or hosted services for their GIM processes, including ABN-Amro, Best Western, Bosch, Canon, Chrysler, CNH,
SDL has implemented more than 500 enterprise GIM solutions, has deployed over 170,000 software licenses across the GIM ecosystem and provides access to on-demand translation portals for 10 million customers per month. Over 1,000 service professionals deliver consulting, implementation and language services through its global infrastructure of more than 50 offices in 32 countries. For more information, visit www.sdl.com
ContactCenterWorld.com is the world's favorite website for contact center professionals and is visited by some 7,500 individuals per day. ContactCenterWorld.com provides information, advice and support to industry professionals as well as runs a series of industry awards and conferences, conducts international benchmarking on best practices and offers tools for businesses with programs like TopPlace2Work.com and Rate-Our-Service.com
For more information contact Raj Wadhwani, President ContactCenterWorld.com on +1-807-624-2080 ext 2224 or via email at [email protected]
KMWorld (www.kmworld.com) is the leading information provider serving the Knowledge Management systems market and covers the latest in Content, Document and Knowledge Management, informing more than 50,000 subscribers about the components and processes - and subsequent success stories - that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc. (www.infotoday.com)
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring companies of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.
About The National Business Awards Regional Programme
The National Business Awards Regional Programme, sponsored by Orange, is United Business Media’s business recognition platform with its particular emphasis on success, innovation and ethical business. Acknowledged as the UK’s leading showcase for achievement in business, The National Business Awards connects the nations’ professionals through its annual awards ceremonies and year-round marketing and promotional activity.
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For more information please contact:
EMEA - Amy Hall (SDL)
North America - Betsy Fallon (SDL)
+1 508 415 1741
ASIA - Richard Delanty (SDL )
+81 90 6695 5313