SDL Customized Language Solutions Support Healthcare IT Leader with Innovative Social Media Localization
SDL Consulting Services and SDL Translation Management System facilitate Cerner’s continued global customer satisfaction agenda
Colorado, U.S. – 16th December 2010 – SDL (LSE: SDL) , the leading provider of Global Information Management solutions, today announced that its language consulting services have helped Cerner® Corporation, a global leader in Healthcare Information Technology (HIT), localize support sections of an innovative social media platform to enable collaboration with its more than 8,500 worldwide clients.
With offices spanning 25 countries across six continents, Cerner provides an integrated healthcare technology platform to support its clients worldwide in a multilingual context. Following its rapid global growth, Cerner experienced an increasing need for high-quality multilingual translations and needed to scale up translation volumes without increasing internal resources and external costs.
SDL’s language consulting services worked with Cerner to design the best globalization strategy to align with the company’s vision. In partnering with the SDL Language Services division, Cerner continues to develop new, groundbreaking ways to deliver value to its clients while achieving scalability across all potential markets and promoting process standardization across multiple locations. The SDL Language Services division, in conjunction with SDL Translation Management System™ (SDL TMS™), is enabling Cerner to increase its business agility and keep up with changes in documentation and software.
“SDL provides us with a comprehensive service and technology solution that will help serve our global clients,” said Denisse Osorio de Large, Translation Team Manager at Cerner. “Time is always a critical component in the HIT space, so we chose SDL because their solutions enable us to accelerate our global time-to-market.”
“SDL is pleased to offer Cerner dedicated resources and a tailored solution that accelerates the delivery of high-quality multilingual content to global markets,” said Peter Smith, Chief Executive Officer of SDL Language Services in North America. “In leveraging a combination of SDL Language Services and our Global Information Management technology, Cerner has developed process improvements which allow for a continued client satisfaction agenda.”
For more information on how SDL Language Services and SDL Translation Management System can benefit your organization, please visit www.sdl.com
SDL is the leader in Global Information Management. Global Information Management enables companies to engage with their customers throughout the customer journey –from brand awareness, to sales and after-sales support– and across languages, cultures and channels.
SDL’s best-of-breed Web Content Management, eCommerce, Structured Content and Language Technologies, combined with its Language Services drive down the cost of content creation, management, translation and publishing. SDL solutions increase conversion ratios and customer satisfaction through targeted information across all customer touch points.
Global industry leaders who rely on SDL include ABN-Amro, Bosch, Canon, CNH, FICO, GlaxoSmithKline, Hewlett-Packard, KLM, Microsoft, NetApp, Philips, SAP and Sony. SDL has over 1500 enterprise customers, has deployed over 170,000 software licenses and provides access to on-demand portals for 10 million customers per month. It has a global infrastructure of more than 60 offices in 35 countries. For more information, visit www.sdl.com.
Cerner is transforming healthcare by eliminating error, variance and waste for healthcare providers and consumers around the world. Cerner® solutions optimize processes for healthcare organizations ranging in size from single-doctor practices, to health systems, to entire countries, for the pharmaceutical and medical device industries, employer health and wellness services industry and for the healthcare commerce system. These solutions are licensed by more than 8,500 facilities around the world, including approximately 2,300 hospitals; 3,400 physician practices covering more than 30,000 physicians; 600 ambulatory facilities, such as laboratories, ambulatory centers, cardiac facilities, radiology clinics and surgery centers; 700 home-health facilities; and 1,500 retail pharmacies. The trademarks, service marks and logos (collectively, the “Marks”) set forth herein are registered and unregistered trademarks and/or service marks owned by Cerner Corporation and/or its subsidiaries in the United States and certain other countries throughout the world. Nasdaq: CERN. For more information about Cerner, please visit www.cerner.com, Twitter, Facebook, and YouTube.
All trademarks are the property of their respective owners.
For more information, please contact:
+ 1 303 402 2438
+ 1 816 777 8466
SDL Corporate Headquarters and Europe
+ 44 01628 410120
SDL Asia Pacific
+81 90 6695 5313