RWS Group GmbH and Document Service Center GmbH choose Plunet BusinessManager as their primary business and translation management system
RWS Group GmbH and its affiliate Document Service Center GmbH have chosen “Plunet BusinessManager” as the primary business and translation management system that they will be using to plan, administer and control their business processes in the future.
The two companies, which are subsidiaries of the RWS Group in Great Britain, have about 75 permanent employees and 50 freelance in-house associates at their office in Berlin, Germany. The Document Service Center (DSC) focuses on translations in the area of technical communication and documentation, while RWS Group GmbH provides top-quality translations in the areas of marketing, communication and law. Both companies have a strong reputation for high translation quality and individualized service.
Plunet GmbH, with offices in Berlin, New York City and Würzburg, Germany, is the world’s leading provider of translation business management systems. Plunet’s customers are translation companies and language services units in institutions and industrial and service-oriented corporations. Day in and day out, thousands of project managers in over 30 different countries put their trust and confidence in the stability and powerful performance of Plunet BusinessManager software and in Plunet’s first-class user support.
After an intensive evaluation, top management at DSC and RWS chose Plunet over all of the other major translation business management systems. For Hans Pich, DSC’s Business Development Manager, the focus was on factors like flexibility, extensive support for corporate growth and specific business processes, facilitation of collaboration between the two companies and continuous focus on users and customers. It was a particularly important with regard to our strategic planning to select a future-oriented management system that not only supports the different processes used in our two companies but that also facilitates cooperation and collaboration between the companies. Furthermore, we were looking for a solution that would meet the growing needs of our customers and our staff and associates,” Pich explains. “The implementation of a management system must be a win-win situation for our customers as well as our contractors. We expect to enjoy sustained growth in coming years, and for that we will need flexible and expandable support, which is where Plunet BusinessManager comes in,” he concludes.
Andreas Siegmund, CEO of RWS Group GmbH and Document Service Center GmbH, is convinced that the decision was the right one and that Plunet BusinessManager will bring major advantages to his companies. “In recent years we have been monitoring the solutions offered by Plunet and their competitors. A big advantage of Plunet BusinessManager is that it allows us integrate all of the translation memory systems that we are using while continuing to benefit from further advances in functionality. We have also been impressed by the professional service that we have received and the competent contacts we work with at Plunet. Our expectations in this regard are very high.”
Plunet is well aware of the high expectations that its team and its BusinessManager software must meet. For Christian Frick, Business Development Manager at Plunet Berlin, the experience and know-how of the entire Plunet team, together with the close attention it gives to the individual needs of individual customers, are key factors in Plunet’s success. “The parallel implementation of Plunet BusinessManager at RWS and DSC is a highly complicated task. So the professionalism and expertise in the advice, implementation work and customer support that Plunet provides are absolutely critical.” Both companies already have well organized processes and high demands with regard to functionality, stability and usability. Plunet is precisely the right solution in such a setting since it delivers impressive performance in medium and large corporate structures. We are pleased with the confidence that has been placed in Plunet and are happy to welcome RWS and DSC to the growing circle of Plunet customers.
About RWS Group GmbH and Document Service Center GmbH
RWS Group GmbH and Document Service Center GmbH are subsidiaries of the RWS Group in Great Britain, which has affiliates in Great Britain, France, Switzerland, the USA, Japan and China. The companies in the RWS Group offer their customers comprehensive service in all areas of translation, with particular focus on technical communications and documentation, marketing, law, business and finance, patents, medicine and pharmaceuticals. Further information on the RWS Group is available at www.rws.com.
The Document Service Center specializes in the translating technical communications and documentation and in the use of technologies that support the translation process, such as translation memory systems, terminology databases and workflow systems. DSC’s customers include leading companies in the fields of automotive manufacturing, mechanical engineering, energy technology and system analysis / software development. Further information on the RWS Group is available at www.dsc-translation.de.
RWS Group GmbH specializes in translations in the fields of marketing, communication and law. The RWS Group’s core competence area – close collaboration with authors, editors and managers in its target markets – ensures customer satisfaction. Further information on the RWS Group is available at www.rws-group.de.
With offices in Würzburg, Berlin and New York, Plunet GmbH develops and markets the business and translation management software "Plunet BusinessManager", one of the leading management systems for the translation and localization industry.
Plunet BusinessManager provides a high degree of automation and flexibility for professional language service providers and translation departments. Using a web-based platform, Plunet integrates translation software, financial accounting and quality management systems. Within a configurable system, various functions and extensions of Plunet BusinessManager can be adapted to individual needs.
Basic functions include quote, order and invoice management, comprehensive financial reports, flexible job and translation workflow management as well as deadline, document and customer relationship management. Please ask for a detailed list of the extensive capabilities.