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More Customers, More Words in the Cloud: SDL Hosted Enterprise Translation Management Systems Experience Record Level Growth in 2009

SDL plc

Monday, 8 February, 2010


20% year-over-year throughput increase points to scalability and value of enterprise-class Global Information Management solutions


Maidenhead, U.K. (8th February 2010) -  SDL, the leading provider of Global Information Management solutions today announced that over 200 customers of SDL’s translation management systems are now accessing  SDL’s translation management technology through ‘The Cloud’ or Software-as-a-Service (SaaS).  The multi-tenanted architecture processes more than 2.5 billion words per year and hosts upwards of 30,000 active users.


Global Information Management solutions are increasingly considered “mission-critical” to global organizations.  In an April 2009 survey of SDL customers, 69% of respondents indicated that they had experienced a greater than 20% improvement in time-to-market as a result of using SDL’s translation management technology.  Customers who opt for hosted or SaaS offerings, also benefit from significant cost savings and reduced risk by leveraging SDL’s European and North American data centers to host, manage and support their enterprise translation management solution.  


Global companies tend to face similar translation and localization challenges.  However, varying degrees of budget restrictions and available IT systems and resources often impact their ability to deploy Global Information Management technology.  SDL has been active in the hosted SaaS market for many years, providing customers with the flexibility to choose the deployment that best fits their needs.  In addition to perpetual license agreements, the company offers solutions through ‘The Cloud’ or hosted solutions (enabling customers to deploy their solution offsite in a secure data center), as well as yearly or multi-year SaaS subscription models.


“The Cloud and the internet in general are central to the SDL Group’s strategy and approach to managing global content,” commented Mark Lancaster, CEO and Chairman of SDL. “SDL will continue to develop hosted software solutions through ‘The Cloud’ and on-premise software to suit our client needs to translate and review content, access shared terminology, translation memory and machine translation. What is absolutely crucial in the translation supply chain is allowing the translators to perform the complex and highly interactive activities they need to actually translate highly fragmented content efficiently. To do this they need significant functionality at their fingertips and hence use the thick client technology of SDL Trados® Studio to be effective in their work, while being able to plug into the translation management supply chain seamlessly.”


“We are seeing significant market uptake on the adoption and overall utilization of our hosted offerings,” said Alan Sloan, CEO of SDL’s Language Technologies division.  “As our recent customer survey revealed, the time-to-market benefits of Global Information Management investments are compelling for all of our customers.  Add to that the costs savings, quick deployment and ease-of-management provided by our hosted and SaaS alternatives, it’s clear why we’ve experienced such impressive growth and scalability in 2009.”


Many of SDL’s customers will be attending Innovate this week in Santa Clara, CA, on 9th and 10th February, where they will hear more about SDL’s Global Information Management vision and latest product developments.


About SDL


SDL is the leader in Global Information Management solutions, which provide increased business agility to enterprises by accelerating the delivery of high-quality multilingual content to global markets. The company’s integrated Web Content Management, eCommerce, Structured Content and Language Technologies, combined with its Language Services drive down the cost of content creation, management, translation and publishing. SDL solutions increase conversion ratios and customer satisfaction through targeted information that reaches multiple audiences around the world through different channels.


Global industry leaders who rely on SDL include ABN-Amro, Bosch, Canon, CNH, FICO, Hewlett-Packard, KLM, Microsoft, NetApp, Philips, SAP, Sony and Virgin Atlantic. SDL has over 1000 enterprise customers, has deployed over 170,000 software licenses and provides access to on-demand portals for 10 million customers per month. It has a global infrastructure of more than 50 offices in 32 countries. For more information, visit www.sdl.com.


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