Language Services Associates to Exhibit at the 2010 AGA/EEI Customer Service Conference and Exhibition
This highly-anticipated event is taking place April 11-14 at the Midwest Airlines Center in Milwaukee, WI
Horsham, Pa. (April 7, 2010) – Language Services Associates (LSA), a leading language services provider offering a full suite of interpretation, translation and multicultural solutions, announced today that it will be exhibiting at the 2010 AGA/EEI Customer Service Conference and Exhibition. The conference will be held April 11-14 at the Midwest Airlines Center in Milwaukee, WI.
For the second consecutive year, members of LSA’s sales team will be attending this highly-anticipated event and exhibiting at booth number 409. Conference attendees will have the opportunity to visit LSA’s booth from April 11-14, where they can meet one-on-one with an LSA sales representative to learn more about how the company’s language-based solutions help contact centers:
- Reduce AHT and total cost of telephonic interpreting support.
- Increase customer satisfaction and agent productivity by scheduling in-house bilinguals as the first point of contact for non-English callers.
- Compress hours of administration compiling reports, crunching numbers and monitoring SLA’s into just a few minutes.
LSA has a wide-range of experience providing cutting-edge multicultural solutions for the utility industry. From service activations to media and customer communications to billing issues, the company is proud to serve the utility industry in the most efficient and effective manner.
The AGA/EEI Customer Service Conference and Exhibition is the premier event for utility industry professionals of all levels, from vice president to analyst. Workshops, discussion forums, expert panels and networking events are just some of the many highlights of this year’s conference, in addition to an expo hall consisting of more than 50 vendors.
About Language Services Associates
Since 1991, Language Services Associates (LSA) has been helping facilitate foreign language communication and eliminate multicultural communication barriers across a variety of settings and industry segments, including healthcare, government, utilities, insurance and financial services. Founded by Laura K. T. Schriver, who still holds the title as President and CEO, LSA offers exceptional interpretation and translation services to more than 2,000 clients worldwide in over 200 language offerings. The company has quickly become one of the fastest-growing language services providers in the world with an impressive growth rate of 30 percent in 2009. LSA is proud to offer a full suite of innovative language-based solutions, including Interpreting by Telephone (IBT), Face-to-Face Interpreting, Video Remote Interpreting (VRI), Translation and Localization, American Sign Language (ASL) and Intercultural Consulting. For more information on the company, please call 1-800-305-9673 or visit us at online at www.lsaweb.com.
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Keri K. Robinson
Language Services Associates
(215) 657-6571 x356