Kilgray To Extend Support Hours
Kilgray Translation Technologies, a company dedicated to the development of translation productivity tools, extends its support hours to serve its customer base’s needs more effectively and efficiently.
Kilgray introduces extended support hours as of February 26, 2015 to ensure that its user base receives first-class industry support also over the weekends. Kilgray’s support is now available from 8 AM till 11 PM Central European Time (CET) on weekdays, 10 AM till 6 PM CET on Saturdays and monitoring and managing critical cases on Sundays.
“memoQ is used by tens of thousands of freelance translators, translation companies, institutions and other companies worldwide – even over the weekend. We understand that software development and support does not end at Friday EOB, that’s why we’d like to provide our users with extended support hours, and make sure that they will get answers and solutions as soon as possible” - said Márton Horváth, Kilgray’s Support & Infrastructure Manager.
To read an interview with Márton Horváth, Kilgray’s Support Manager, please refer to our Blog post on Kilgray’s extended support hours.
memoQ translator pro is the world's most advanced translation environment for translators and reviewers. After winning the ITI’s (Institution of Translation and Interpreting) „Best Translation Software 2011” award and being rated #1 by Common Sense Advisory among translation-centric TMS systems and appreciated by thousands of freelance and in-house translators, memoQ is quickly gaining popularity in the field of translation technology.
With tens of thousands of freelance translators, translation companies and other companies worldwide, Kilgray Translation Technologies is a customer-focused provider of CAT tools.
Kilgray’s products – memoQ translator pro, memoQ server, memoQ cloud server and Language Terminal - are designed to facilitate, speed-up and optimize the entire translation process. The networked translation solutions of Kilgray are team-oriented and scalable for use by small translation teams as well as large enterprises.
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