GALAxy Member Company Spotlight: Stoquart SA
In this issue we speak with Dimitri Stoquart, Managing Director of Stoquart SA. Dimitri talks about his experience as an entrepreneur and running his company for over 20 years.
Business Name: Stoquart
Owner(s) / President Name: Dimitri Stoquart
Date Established: 1991
Location: Mons, Belgium
Phone Number: +32 (0)65 40 25 10
E-mail: [email protected]
Business Hours:9:30 to 13:00 and 14:00 to 17:30
Number of employees (+ breakdown): 30
We have a team of 23 in-house full-time staff in Belgium and another office in France, close to Nice, with an additional team of seven in-house full-time staff.
Who is your client/customer base?
We serve local customers in various fields: legal, arts, industry, medicine, etc. Our core customer base is composed of MLVs looking for resources to take care of large or demanding projects into French.
What makes your business stand out from competitors?
Apart from being in business for over 20 years, our key differentiator is definitely our large in-house team of linguists: 30, which is not common for a Western European SLV. We focus on our in-house staff backed by carefully-selected freelancers to have maximum control on the quality of our deliverables in line with our ISO 9001 certification.
What trends are you seeing now in the world of localization, and how is your company responding?
MT is definitely a tool we cannot neglect anymore. Clients want their projects cheaper and faster. You can squeeze prices to some extent but, at some stage, you have to find other ways, since good linguists and SLVs are scarce and merit fair pay for their work.
Still, if we want to keep up with the market, we have to follow trends. So, for example, we now have a long track record of machine post-editing projects.
Are there any recent successful projects that you would like to spotlight?
We localized around half a million words in business courses for the World Bank last year. We have just been awarded additional courses, confirming our ability to deliver timely quality translation in such specific areas as HR or hotel management.
What is your educational and career background?
I have a degree in translation from Université de Mons – Faculté de Traduction et d’Interprétation which happens to host one of the best translation schools in Europe.
I have been in the localization industry since the very beginning of my career which I started as a freelance translator 25 years ago. In the mid-80s, "localization" was not yet a buzz word. Now, we have "transcreation", "agile localization", nice terms covering old concepts.
I turned my freelance business into a company now employing 30 staff in two countries (Belgium and France). We are also a founder company and member of TextMinded, a European economic interest grouping with +120 staff and offices across the world.
What company or individual do you admire?
I do not think you have to look that far to find interesting and valuable people. Just turn your head and look around you. Without a doubt, you will find great people: family, friends, partners, colleagues.
What prompted you to start your own business?
Opportunity. Workaholism. Perfectionism. Passion.
I started with one client translating computer books. A garage-like business. I was the translator for Peter Norton's. Twenty years later we are now working for clients like Symantec.
What kind of career opportunities does your company offer?
We employ translators and project managers, all with a linguistic background for quality assurance and revision. We also use many freelancers, of course.
What has been the most reqarding aspect of being an entrepreneur?
Starting alone to create a successful company which is now a founder of a grouping of companies employing +120 staff worldwide and boasting a turnover of more than $15 million is not too bad an achievement, I think.
What challenges have you faced as an entrepreneur?
Successive crisis and constant price pressure have impacted the company as a whole, including human resource management. You have to keep skills to be able to deliver up to your standards. This has been challenging over the years, but we have managed.
Do you have any advice for future entrepreneurs?
Be wise. Don’t talk too much. Think and act silently. Be reliable.
For more information about Stoquart, please visit www.stoquart.com.