Everything Running Smoothly: Tool Manufacturer Wiha Pleased with Hassle-Free Across Introduction
Karlsbad. In just three months from the project launch to the go-live, Wiha Werkzeuge GmbH introduced the Across Language Server. The hand tool manufacturer purchased the translation management software in January 2019. Following introductory training and a workshop on the configuration of the interface, the company is now well-prepared for the new, optimized translation process. All along, the company was actively supported by the service team of Across Systems GmbH.
In the course of the migration to a new PIM system, Wiha also addressed the subject of translation management. The objective was to optimize existing translation processes. The company thus focused on process automation and the reduction of the manual workload. The contents to be translated mainly comprise product descriptions that are stored in the PIM system as well as marketing texts. Accordingly, the prospective translation management software was expected to have an interface to the PIM system. Moreover, Wiha wanted to streamline its collaboration with language service providers and ensure a transparent overview of its translation costs at all times.
The market evaluation started in October 2018 and culminated in the decision in favor of the Across Language Server in January 2019. Apart from the required interface to the PIM, the translation management software features a wide function scope that Wiha needs in order to reach its project goals.
Wiha opted for version 7 of Across Language Server, which has been on the market since mid-February. Immediately after the installation, the company took introductory training and participated in a workshop on the interface configuration together with the Across service team.
"The Across team was very competent and efficiently assisted us in introducing the translation tool. We are now looking forward to the first weeks of live operations, and we hope to save a lot of work and time with Across", explains Sonja Letzin, Online Marketing Manager at Wiha.
Wiha is one of the world's leading manufacturers of hand tools for professional use in trade and industry. Founded as a small family firm 80 years ago, today, Wiha is a globally active company, still owner-operated by the Hahn family. Wiha seeks to make daily life much easier for users with a product assortment of innovative hand tool solutions geared towards user needs which increase efficiency, reduce costs and preserve health. This is why Wiha develops, designs and manufactures products that meet the strictest requirements for quality, functionality, durability and ergonomic design. It provides a comprehensive range of tool concepts and sets, screwdrivers, torque tools, multitools, L-keys, bits, pliers, soft-faced hammers and much more. Special professional VDE hand tool solutions ensure a greater, optimised range, based on the Wiha segment philosophy focused on need and demand. A host of design awards underline the setting of standards in terms of functionality, design and quality. In 2016, Wiha received the honoured distinction of being included among the top 100 most innovative companies among medium-sized enterprises in Germany. Wiha was also distinguished with the Manufacturing Excellence Award (MX Award) as the best SME in Germany back in 2014. A contemporary approach to HR management combined with a deeply rooted, open and fair corporate culture helped Wiha to gain Schwarzwald-Baar-Heuberg CCI's "Attractive Employer in Bronze" seal in 2016.
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About Across Systems GmbH:
With its smart software solutions, Across Systems assists enterprises and translators worldwide in successfully processing their translation projects. Customers from diverse industries use the Across Language Server and the Across Translator Edition to tackle their daily challenges when localizing technical documentation or marketing texts (e.g. in the field of e-commerce). With its crossMarket online platform, Across Systems offers all players in the localization industry easy access to contacts, projects, and tools.
The activities of Across Systems around the globe are managed by the company headquarters in Karlsbad near Karlsruhe, Germany. To align its solutions with user requirements, the software manufacturer closely collaborates with three advisory boards—the Corporate Advisory Board, the LSP Advisory Board, and the Translators' Advisory Board—as well as with a dedicated user group.
Use of the Across technology enables the implementation of transparent translation processes with a high degree of automation and maximum information security. Interacting systems can easily be connected with the help of Interfaces. This saves time for what matters—the creation of high-quality content in multiple languages.
Further information on Across Systems GmbH is available at https://www.across.net/