Certified Quality: Skrivanek Language Solutions Upgrades to ISO 9001:2008
Prague, Czech Republic (November 4, 2010) – Based on the continuing quality increase of its translation and localization processes, Skrivanek has managed to defend its ISO certification with an upgrade to the newer EN ISO 9001:2008 standard. The quality audit took place across the company during October 2010, after the successful completion of internal audits executed throughout Skrivanek’s global network of 50 branches spread across 3 continents. Skrivanek has also successfully passed the translation industry inspection audit for the European Standard EN 15038:2006.
“We are delighted to achieve accreditation, supporting our pursuit of continuous improvement to meet the highest quality standards for our customers from all over the world. Skrivanek has developed its own quality management system in an effort to produce texts with the highest level of linguistic competence for each of the 20 million words translated monthly”, said Michal Küfhaber, Global Production Manager at Skrivanek.
Professional quality management is implemented in every step of the translation process – ranging from rigorous linguist recruitment and testing which is performed by the local Skrivanek vendor management staff, through the most accurate editing/review processes provided by certified incountry QA professionals supported by automated quality assurance tools.
Skrivanek has established a measurable approach to translation quality evaluation. This fully automated procedure is integrated into our business management system and includes translation quality reports in terms of the linguistic and subject specified expertise accomplished by our certified in-country reviewers and subject matter specialists after each revision, and customer satisfaction feedback evaluation of each job.
Skrivanek was one of the translation companies to be fully certified in accordance with ISO 9001:2000, which has now been updated and replaced by the 2008 version.
The Skrivanek translation agency (www.skrivanek.com) is rated as one of “The Common Sense Advisory’s 25 Top Performing Translation Companies” in the world. As one of the biggest translation agencies in Europe, Skrivanek is the recognized specialist for European and Asian Languages, and with 50 branches in 14 countries around the world, employing a staff of more than 400 qualified language professionals Skrivanek delivers expert translations in all languages.