E.g., 04/01/2020
E.g., 04/01/2020

Vendor Collaboration: Competitive Threat or Competitive Advantage?

Andrew Lawless, Smith Yewell, Don Shin & Wouter Leeuwis

Tuesday, 29 March, 2011
Free for GALA Members
Free for Non-Members


This panel discussion will look at the implications of vendor collaboration in three areas: time, cost and quality. While the concept of competitors working together in the best interest of the client is common in other industries, it is only now beginning to fuel the growth of localization companies. In the mobile industry, for example, roaming agreements between competing carriers have significantly improved customer service user experience. Now buyers are driving the change in the localization industry.
This session will facilitate a conversation between buyers and vendors to discuss pros and cons of vendor collaboration. Panelists from both sides will provide real life examples, and competitive implications and pressures will be discussed based upon practical experiences.

Andrew Lawless

Andrew Lawless is a globally-renowned expert and thought leader in global content management and content localization. He is Founder and President of Dig-IT, the premier consulting practice in Washington, DC for global web content management and translation process automation. Dig-IT's clients include Agilent Technologies, Laureate International Universities, Mimio/Rubbermaid, The Nature Conservancy, OCLC Online Computer Library Center, Verisign, Waters Corp, The World Bank, and others.

Smith Yewell

Smith Yewell founded Welocalize in 1997 and has guided the company to a position as one of the Top-20 localization firms in the industry. He won the Ernst & Young Entrepreneur of the Year award in 2004 and has led Welocalize to being consistently recognized as one of the fastest growing companies in the USA.

Don Shin

Founder and CEO of 1-StopAsia.

Wouter Leeuwis

Wouter Leeuwis has worked in the localization industry for 17 years on both the supplier and buyers side. His broad experience ranges from translation, engineering and testing to project and business management, in companies such as Microsoft, Lionbridge, Kenexa and, most recently, Waters Corporation. Wouter holds a degree in business communications from the Radboud University in Nijmegen, the Netherlands, administration and public relations.