E.g., 08/23/2019
E.g., 08/23/2019
Free for GALA Members
$60.00 for Non-Members

Details

Stacey Brown of MindLink Resources examines the top 10 qualities of a quality assurance (QA) tester and discusses how to bring out these traits in current QA staff as well as how to watch for these soft skills when screening new candidates. When localizing products, the QA step is essential in confirming the translation and making sure the product was successfully prepared for the target market. Managers trust the QA staff to catch translation and engineering errors and ensure product readiness to avoid quality issues caught by the end customer. Many managers make the mistake of assigning this critical role to a linguist who may not have the right characteristics of a good tester. When selecting QA staff, it is important to consider skills beyond just linguistic and technical. There are many “soft skills” to watch for in a candidate that will give localization managers the confidence that even small errors will be reported by their tester. Stacey discusses the top 10 qualities of a quality assurance (QA) tester, how to bring out these traits in current QA staff, and how to watch for these soft skills when screening new candidates.

Stacey Brown

Stacey Brown is the Talent Management Specialist and President of Mindlink Resources, LLC. She has a passion for surrounding herself with talented people. For the past 15 years she has successfully built teams of contractors providing a variety of services at large fortune 500 companies in the Pacific Northwest. She specifically has over 12 years of experience recruiting, training and managing QA specialists. Stacey has a degree in Communications and an MBA in Technology Management. She has recently received her certification to be a whole-person coach. She lives with her partner, step-daughter, and two cats in the Columbia River Gorge in Washington State.