GALA board member Kim Harris (text & form GmbH) and Moravia's Véronique Özkaya take up the thorniest of questions: Pricing! When and why does a supplier become too expensive? If and when you (the supplier), become too expensive, what steps can you take? And how do you determine whether a margin is good or bad? Come away from this session with clear strategies for creating fair and sound pricing for both you and your customers.
Kim co-founded text & form GmbH, a translation and localization solutions provider, in 1996. She has been actively involved in the language industry for many years, publishing articles and speaking on a variety of industry-related topics. Kim served several terms as a board member for GALA and has served on conference program committees for a number of industry events. She is also very active in several critical European industry initiatives and projects. A native of Toronto, Canada, Kim studied French and German at the University of Toronto.
Véronique Özkaya is responsible for developing and executing Moravia's global sales and account management strategies. She has international business and localization industry experience dating back to 1994 and has held senior roles at Lionbridge Technologies, Stream International and Donnelley Language Solutions. Véronique holds double master's degrees in international politics and administration and public relations.