Office Rivalry: Employing Coopetition to Raise Performance Among Globally Dispersed Subsidiaries
Tuesday, 28 March, 2017
The consolidation of the language services industry has led companies to become more geographically dispersed. Many find it difficult to balance corporate culture with that of local offices, and subsidiaries must worry about their own processes and balance sheets while achieving corporate goals. The following questions are important to answer: How can single offices effectively focus on their subject matter or language expertise, and what is the role of “headquarters” in the process? When should an office focus on specific language pairs as opposed to general project management? How can subsidiaries work more closely together on common goals? This talk aims to share tools and strategies to use both competition and cooperation in a way that takes full advantage of the strengths of each office while avoiding the inherent redundancy that comes with multiple offices.
Jeremy Coombs is the vice president of international operations at MultiLing, the innovative leader in intellectual property (IP) translations and related support services for foreign patent filings. Jeremy Coombs joined MultiLing in 1999 and has become one of the company’s principle operations and technology minds. In his current role as Vice President of International Operations, he manages MultiLing’s international offices across Asia, Europe and South America. Combining his love of project management and computer science, he also helps guide the development of MultiLing’s translation memory system, terminology management system and project tracking/workflow system. In addition to his work at MultiLing, he volunteers time to Translators Without Borders and has influenced international standards through his participation in ASTM and ISO committees. Coombs received a bachelor’s degree in linguistics with an emphasis on computer science and Scandinavian studies from Brigham Young University in 2000. He is a PMP accredited member of the Project Management Institute. Jeremy is a native English speaker and is also fluent in Finnish and Swedish.
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