Your project management teams have strong relationships with existing clients and many times have access to internal information that could indicate additional revenue potential for your company. But are they making the most of this potential? Meanwhile, your sales staff are encountering new opportunities with new clients, often requiring deviations from the standard offering. Are they including the PM team in the kind of creative problem solving that can turn opportunity into revenue? This presentation explores the barriers to cooperation and addresses how the two teams can better understand each other and work together.
Bob Donaldson is a well-known speaker and sought after strategic consultant in language technology tools and language service business models. He is currently serving as chief technology strategist for text & form among other smaller consulting engagements, and previously served McElroy Translation as vice president of strategy. Before McElroy, Donaldson worked with companies in many industries, helping them with strategic technology decisions and deployments.
Jessica Rathke is MD at Localisation Sales & Marketing, a London-based sales training and consulting company that helps translation companies differentiate themselves and increase revenue and profitability. She has successfully delivered sales and management training to LSP owners, sales people and freelance translators. She also coaches sales professionals to reach their highest performance potential. Jessica has 21 years of translation sales and marketing experience in US and Europe. Follow Jessica @jessicarlondon.