Everybody talks about the 'Cost-Time-Quality' triangle. In reality, they are talking about volume. As long as we care about volume only, we will be prisoners of words. But service offerings in other industries incorporate models that charge lump sums for services. How can they afford to do this, and why has nobody dared to offer ‘package pricing’ in our industry? Is it possible to use technology and experience to come up with fixed prices for translation/localization services? Using examples, this session will discuss the potential benefits both customers and service providers stand to gain from this alternative pricing model.
After studying mathematics and physics, Jörgen founded a translation company and bought his first MT system in 1990. Over the next decade, he held several executive-level positions with a focus on ERP, CRM, and technology. After three more years balancing multiple roles at the same time, he decided it was time to implement his own ideas regarding customer-based services again, and founded Eule Lokalisierung in 2005. Jörgen is always eager to find new ways of doing business in our industry.