Debunking Myths about AI
Tuesday, 26 March, 2019
Artificial intelligence has become the new buzzword in the language services industry, with numerous technology vendors and LSPs proclaiming that their AI efforts will revolutionize the field. It affects organizations on different fronts: the language side with neural machine translation, the production side with expert systems that handle project functions, and the business side through advanced automation in sales and marketing tools. Providers are scrambling to keep up with the fast pace of development, to understand how it will affect their business, and how to remain relevant in a world of full of automation. In this presentation, CSA Research will present five common myths about AI along with data to dispel them. The presentation is based on the analysis of data we collect on the state of automation at language service providers and technology vendors and trends and challenges we identify in discussing implementation with early adopters. This session will help you reframe the dialog around the right questions to ask without getting tangled in misleading messages you hear out there.
As an accomplished language services industry executive, Hélène Pielmeier’s role at CSA Research involves business management, strategic planning, sales and marketing strategy and execution, project and vendor management, quality process development, and interpreting technologies. As a senior analyst, she provides research and advisory services for the firm’s language service provider platform. Before joining CSA Research, Hélène was division president at Iverson Language Associates. Prior to that, she was the chief operating officer of Iverson and also held positions as director of client services, project manager, and sales account executive. Hélène has a master’s degree in translation from the University of Wisconsin-Milwaukee, and a bachelor’s and master’s degree in applied foreign languages (English and German) from the University of Strasbourg in France.
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