For most content development teams, localization is a black box. Consequently, localization teams find themselves frustrated by internationalization issues in the templates and content that make their jobs harder, cause delays or rework, or hurt the localization quality. If the content development team only knew, they could easily fix many of these things. This interactive session shows you how to open the box for your clients so that you can help them provide better global content.
As Principal of Comgenesis, LLC, Katherine (Kit) Brown-Hoekstra provides consulting and training to her clients on a variety of topics, including localization, content strategy, and content management. Kit is an STC Fellow and STC international society VP, an experienced professional, and a small business owner with over 23 years of experience in technical communication, much of it working with localization teams (sometimes on the client side and sometimes on the vendor side).