Change is happening in the world of vendor management. With recent developments in translation technologies, online “cloud-based” translation environments, MT, and crowdsourcing, the trend is towards real-time translations, online collaboration, smaller but regular chunks of work, and visibility down to individual translators, editors and segments. The work is moving from a streamlined (“beeline”) workflow towards a collaborative (“beehive”) model, and it is having a marked impact on the traditional model of vendor management. Véronique Özkaya explore key questions about these changes: How will vendor management be redefined by new developments, and what will be the key characteristics of tomorrow's language supply chain? What are Moravia’s vendor management strategies and how are they evolving?
Véronique Özkaya is responsible for developing and executing Moravia's global sales and account management strategies. She has international business and localization industry experience dating back to 1994 and has held senior roles at Lionbridge Technologies, Stream International and Donnelley Language Solutions. Véronique holds double master's degrees in international politics and administration and public relations.