E.g., 02/23/2018
E.g., 02/23/2018

GALA Member Code of Conduct and Non-Disclosure Agreement


GALA aims to be the voice for the global language industry and to support its Members and the language industry by creating communities, championing standards, sharing knowledge, and advancing technology. 

GALA values leadership, inclusivity, collaboration, global reach, transparency, democracy, service, and innovation.  The Association is vendor and technology agnostic, a place for open communication and collaboration among member companies.

This agreement is formulated to support the above aims and core association values.  It contains standards of behavior for the Members in their professional relationships within GALA.

When member companies join or renew their membership in GALA, they are affirming that they agree to this code of conduct.

Ethical behavior

GALA will not condone the activities of Members who achieve results through violation of the law or unethical business dealings.


All Members share a serious responsibility for GALA’s trusted community environment.  Collaboration and sharing among Members require all Members to uphold the highest degree of professional conduct.  Members must behave conscientiously, honestly, and with integrity when performing volunteer duties or when interacting with other Members.  

Conflicts of Interest

Members must not use their positions or the knowledge gained because of their positions for private or personal advantage.  Furthermore, Members will not represent themselves as volunteers, experts, or project leaders so as to imply or advance personal or company sales, leads, or other gain.

Public Affairs

All Members share a serious responsibility for GALA’s good public relations.  Members must take care to separate their personal roles from their Association positions when communicating on matters not involving Association business. When communicating publicly, Members must not presume to speak on behalf of GALA on any topic, unless they are certain that the views they express are those of GALA, and are certain that it is the Association’s desire that such views be publicly disseminated.

When dealing with anyone outside GALA, Members must take care not to compromise the integrity or damage the reputation of either GALA, or any outside individual, business, or government body.

Confidential information

Members must comply with all applicable copyright and intellectual property laws, as well as any related guidelines issued by GALA.

Members will uphold trust and confidentiality regarding information disclosed in member-only forums or in the course of other member communications.  Each Member agrees that such information is to be considered confidential and does not become the property of the Member, and agrees to hold and maintain such information in strictest confidence.


Members are prohibited from activities that encourage or facilitate members or others to arrive at any agreement that either expressly or by implication leads to price fixing, a boycott of another’s business, or other conduct intended to illegally restrict free trade. Activities that encourage or facilitate an agreement about the following subjects is inappropriate: prices, discounts, or terms or conditions of sale; salaries; profits, profit margins, or cost data; market shares, sales territories, or markets; allocation of customers or territories; or selection, rejection, or termination of customers or suppliers.


In the event that any third party brings any action, arbitration or other legal proceeding against GALA arising from any breach by the Member of this agreement, the Member shall indemnify GALA for any losses, including reasonable legal fees and court costs arising from said breach.


As GALA’s membership is comprised of many stakeholders, the Association will do its best to resolve any issues or violations of the Code of Conduct and Non-Disclosure Agreement.  GALA will promptly investigate complaints of violations as appropriate on a case-by-case basis at GALA’s discretion.  If a Member has been determined to be in violation of GALA’s Code of Conduct and Non-Disclosure Agreement, the violation shall be evaluated by GALA’s Board of Directors to determine the appropriate response and action, at the Board’s sole discretion. 


Last updated 16 December 2015