Frequently Asked Questions
- How do I change my password?
- I can access my individual profile, but why are some of the editing fields missing?
- What does my individual profile include?
- How do I edit my company profile? Section Includes:
- What is a "Master User?" What is an "Authorized Company Biller?"
- How do I indicate which office location is my company's headquarters?
- Why is my company logo and/or header image loading incorrectly?
- How do I add/remove an employee?
- How do I change the employee photos shown on our company profile? Section Includes:
- How do I hide employee photos?
- Can I select which photos to show?
- Why doesn't my employee photo show on the profile?
- Should I remove an employee so their photo does not show?
- How do I optimize my company profile?
Submitting Website Content
- How do I submit (and edit) content? Section Includes:
- Blogs, articles, press releases, jobs, software profiles, etc.
- How long does the approval process take?
- How do I remove old content (blogs, press releases, etc.) from my company profile?
- Can I submit a blog on behalf of someone else?
- How do I add photos to my blog post?
- What are GALA's Content Submission Guidelines?
Do you have questions about membership processes? Check out our Membership FAQs page here.