The Localization Teams Master Class focuses on the people aspects of building and growing localization teams. We’ll focus on the unique management challenges of a localization team, from hiring the right team members, defining roles and responsibilities, and setting goals, through seeing your employees through successful execution of department goals.

People are the most important resource in any company. Localization departments often have a unique set of challenges that are themselves benefits, including dispersed teams, non-native speakers, a high percentage of outsourced talent, and roles and responsibilities that are unique within the company. How do you manage a diverse set of people into a cohesive, high-performing team?

We’ll also look at how strong leadership contributes to a high-performing team, including how to define a vision and shape a culture that embraces the team’s strengths, inspires the trust of your stakeholders, and makes the localization team a successful contributor to the company.

This Master Class is for:

• Managers of localization, internationalization, and globalization teams, including managers without localization experience
• Managers who are responsible for an aspect of localization
• Localization professionals, for example Project or Program Managers, who comprise a small or single-person team and are tasked with localization responsibilities for their company
• Localization professionals with at least 5 years of experience who aspire to management roles

About the Instructor

Mimi Hills is a localization industry veteran. She’s the former Director, Global Information Experience at VMware, Inc. and has also led globalization teams at BlackBerry and Sun Microsystems. She comes from the software world with a background in project and engineering management. She’s passionate about people and finding ways to communicate. Early in her career she worked in college science textbook industry, as well as in technical publications at Apple Computer.

Host organization: The Localization Institute, Inc.