Size Matters: Exploring Big Questions on Change, Innovation, and Success from a Small LSP's Point of View
What can a relatively small LSP offer clients in the era of market concentration and language service colossi? For starters, services that the giants of the industry often cannot or will not offer, precisely due to their size. Examining this question in earnest requires touching on some of the most important - and sometimes uncomfortable - topics affecting the industry today.
This session, featuring two co-presenters from radically different backgrounds and with an important generation gap, will try to make the case for intentional, directed, and sustainable growth for small LSPs. By the end, attendees will have a better understanding of the role that small LSPs play in the current market, be able to incorporate some of the key features defining the adaptability of small LSPs into their processes, and feel good (or better) about what small LSPs can offer.