E.g., 12/13/2018
E.g., 12/13/2018

A Cure without a Disease? Sustainability in Interpreting Technology Solutions

Monday, 27 March, 2017 - 14:45

Interpreting has become the next frontier of innovation in the language services sector with new interpreting delivery platforms and interpreting management systems appearing all the time. Many solutions have only a handful of clients or regular accounts, if any at all. 

In this session, we’ll cover the various technology types and dissect the challenges to sell such solutions. Developers and service providers must address core problems – or the interpreting technology market will develop slowly, remain fragmented, and won’t exhibit clear leaders for quite some time. This session is based on Common Sense Advisory’s in-depth research on the interpreting sector.

This session will be delivered and interpreted remotely using Interprefy's platform and a Cadence interpreter.

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think! Interpreting, Short Talk

Hélène Pielmeier, CSA Research

As an accomplished language services industry executive, Hélène Pielmeier’s role at CSA Research involves business management, strategic planning, sales and marketing strategy and execution, project and vendor management, quality process development, and interpreting technologies. As a senior analyst, she provides research and advisory services for the firm’s language service provider platform. Before joining CSA Research, Hélène was division president at Iverson Language Associates. Prior to that, she was the chief operating officer of Iverson and also held positions as director of client services, project manager, and sales account executive. Hélène has a master’s degree in translation from the University of Wisconsin-Milwaukee, and a bachelor’s and master’s degree in applied foreign languages (English and German) from the University of Strasbourg in France.

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