406 Members
406
65% Language Services Company
18%
University
17% Client Organization
GALA Members worldwide
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Member Value
Whether supplying, buying, developing, or studying language services and technologies, GALA members look to the association for quality education, networking, and a sense of community. We deliver up-to-date content, premier networking events, and visibility opportunities on a global scale.
"[We're] growing globally thanks to the networking and company exposure opportunities provided by GALA conferences and activities."
"
"[GALA] was the first international organization I joined. It gave me the courage to be active in the industry and it has shown me the value of the community."
"
Member Retention Rate
Staying power: GALA reached record retention rates of 87% for industry and 90% for academic members.
Knowledge
106
articles and blog posts
400+
responses to GALA Pulse Surveys
At the beginning of 2020, GALA launched Pulse Surveys to help LSCs benchmark their performance and feel solidarity with peers during challenging and uncertain times. After two full years, we released a trend analysis on metrics of demand, revenues, human resources, and outlooks using the survey results. With market changes continuing, GALA will continue to track economic indicators to support members.
40%
growth in content readership compared to 2020
2,950
registrations for webinars led by industry experts
Webinar quality ratings
Content quality is better than ever, with 96% satifaction overall
Global talent networking sessions
GALA’s newly launched Global Talent Networking Events provide student members with an opportunity to connect with students at other universities while learning from industry professionals. From speed mentoring to industry Q&A panels, attendees had direct access to professionals while building their professional network.
Networking
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2
conferences
384
conference attendees
167
unique orgs attended conferences
46
unique countries attended conferences
13
Networking sessions
95%
conference satisafction for 2021
32
SIG meetings
1,128
SIG registrants
"Most of my personal contacts in the language industry were started at GALA events."
"
"Loved the networking and the talks were very very interesting - I'll definitely be watching them again!"
"
Influence
GALA is a community and a platform where people learn, share,
and inspire one another. We are independent, not-for-profit, and global,
making us a trustworthy source of information and an excellent vehicle
for visibility.
In 2021, GALA’s reach continued to grow and we added more industry
visibility opportunities.
Governance
In 2021 the GALA board conducted a governance audit and determined that the association and its members would be better served through the creation and operation of board subcommittees (Executive Committees) and member-driven committees focused on specific areas of need (Operational Committees).
We convened a Governance Committee and a Finance Committee, and in late 2021, launched a Standards Committee, Member Programs Committee, and MarCom Committee. The latter three committees are comprised of members and will focus on driving activities and engagement in those topic areas.
Now more than ever, cybersecurity is a critical issue impacting governance and operations. In 2021 we conducted a cybersecurity audit that included addressing vulnerabilities identified by our cybersecurity insurer, a thorough review of our privacy policy and data management practices, and additional staff training on cybersecurity best practices.
Financials
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Income
Expenses
As we did in 2020, we again leveraged assistance from the US Small Business Administration and obtained a Payroll Protection Program loan that was 100% forgiven. We still have proceeds from an Economic Impact Disaster Loan which will require repayment beginning late 2022. Pending results from the annual conference, we hope to pay off that loan in full before the end of the year.
In March 2022, we learned that GALA qualified for an Employee Retention Tax Credit of $109,000 which is not reflected in the revenues chart, above. We will file an amended tax return and, once funds are received, revise our 2021 financial statements to reflect this additional income.
Despite the challenges brought on by the pandemic, GALA has weathered the storm well. We wisely leveraged government assistance and with cautious stewardship, steered GALA through the loss of GALA’s annual conference, a key revenue generator. We have nearly rebuilt our reserves to pre-pandemic levels, are quite stable, and have optimism about GALA’s future.