E.g., 10/18/2019
E.g., 10/18/2019
Free for GALA Members
$75.00 for Non-Members

Details

The days of calling up translators from a rolodex are long gone and virtually all LSPs are using vendor management programs to assign projects, manage invoicing, and recruit vendors. But while an LSP may be able to carefully choose a system from among a host of various offerings or customize one of their own, translators make their own selections. They face a wide variety of solicitations and vendor management systems every day they open their inbox.

Details

There are different ways to measure quality and different ways to visualize annotated data. In this webinar, we are going to zoom in on one quality evaluation model based on a flexible error typology and we will demonstrate one type of visualization using an online dashboard.

The main focus of this webinar is that  while a one-solution-fits-all approach to quality does not match today's diverse translation landscape, a certain level of standardization is needed to become transparent about the delivered quality and to improve our translation processes.

Details

As MT quality improves and use expands, most organizations realize only a small portion of the full business benefits and production efficiencies that MT brings when deployed in a planned and structured manner. This webinar will provide a clear, technology agnostic, framework for deploying machine translation beginning with basic utilization and then rapidly maturing through processes, staff roles and key performance indicators.

Details

Success is great, but rapid growth without proper structures can lead to the demise of an organization. You might run out of human resources, business resources, or the ability to manage the operational side of your enterprise. As a result, you lose clients. 

This session focuses on tools and methodologies to help you sustainably grow your language business. 

Free for GALA Members
$75.00 for Non-Members

Details

The translation industry is changing and demand for translation services is shifting online. Next generation language service providers need to adapt to this changing industry and move online to meet this growing translation demand. 

This talk describes how to expand your translation business in the online market. Translated.net has been focusing solely on online translation services since the beginning and has continued growing steadily up to a $15M business. The key? Process automation, deep understanding of the online market and technology to enable converting leads to sales.

Details

Let's face it, reporting is at the base of every business decision made in any organization. Executives and senior managers love numbers and are fluent in the language of reporting. A report showing meaningful, relevant and well presented data can make or break the case for multimillion dollar investments, or for adding a head count to your department. 

Free for GALA Members
$75.00 for Non-Members

Details

This interactive workshop introduced the key concepts of coaching and why it can be a helpful technique to have in your management toolkit. Participants explored self-awareness, listening well and the power of good questions. They discussed how coaching can maximize the potential of the people you manage, increasing engagement and ownership. This recording has been edited to include the components that onDemand users can listen to virtually.

Details

The error review functionality in the open TAUS DQF API allows providers of language services to integrate quality review in their day-to-day tool environment and to track and benchmark their translation performance on the TAUS Quality Dashboard. The error review API is based on a harmonization of the DQF (Dynamic Quality Framework) and MQM (Multidimensional Quality Metrics) error typologies that was funded by the European Commission as part of the QT21 project.

Details

What can a relatively small LSP offer clients in the era of market concentration and language service colossi? For starters, services that the giants of the industry often cannot or will not offer, precisely due to their size. Examining this question in earnest requires touching on some of the most important -- and sometimes uncomfortable -- topics affecting the industry today.

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