| Features |
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| A Sampling of Client Requirements and Vendor Challenges |
| Georg Kirchner, PTC |
| PTC, a leading supplier of PLM (Product Lifecycle Management) software, derives 60 percent of its revenues from non-US markets. Quality translations at reasonable cost and quick time-to-market are essential to our global outreach. For success in our endeavors, we depend greatly on our localization vendors. This article gives an overview of PTC requirements that our language service providers (LSPs) struggle with periodically. More. |
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| How Can We Better Educate Our Clients? |
| Thomas Deibjerg, TLT Documents ApS |
| "I'm going away on vacation now. Will you please get this thing localized while I'm
gone?" Do you recognize this scenario? Two minutes before your own vacation starts, one of your key clients kicks off the localization of a software suite into 14 languages for what he claims is his company's most important release ever. One minute before your vacation, you receive a poorly prepared file hand-off kit comprising software for translation, documentation, help systems, marketing material, etc. To top it off, your client contact forgot to appoint a replacement contact during his vacation - so you're on your own. More. |
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| The Translation Quality Lottery |
| Renato Beninatto, Common Sense Advisory, Inc. |
| Language service providers (LSPs) the world over contend that their key differentiator is quality. If every LSP offers excellent quality, then there is no differentiation among suppliers of translation and localization services. Are you giving buyers what they are looking for? Are you exceeding their expectations? Is there more you could do to differentiate your services from your competitors? More. |
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| Message from the Board |
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| Message from the Board Q2 2007 |
| Stephen Ryan, GALA Board Chair |
| GALA has seen a couple of "firsts" this spring, which I am pleased to share with you. More. |
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| Community |
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| LocalizationCAREERS.net |
| Visit LocalizationCAREERS.net, GALA's new full-service online career center for the language technology and services industry. The site is designed as a resource to connect employers in the industry with qualified professionals More. |
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| Meet GALA's Newest Member Companies |
| GALA would like to welcome its newest members. GALA's member companies worldwide include translation agencies, localization service providers, globalization consultants and technology developers More. |
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| Events |
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| LW Shanghai and GALA Activities: Post-Event Report |
| Stephen Lee and Alex Fan Chiang, Syzygy Information Services Company |
| We attended Localization World Shanghai 2007, which was held on March 20-22. The main purpose for this event was to learn more about CCJK markets. During the event, Chinese, Japanese and Korean vendors were invited to share their experiences of dealing with western partners and provide suggestions on how to communicate with Asian partners. More. |
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| GALA Member Meeting at Localization World Berlin |
| June 19, 2007. Berlin |
| GALA will host a member meeting on the pre-conference day of the Localization World conference. The agenda includes an update on current activities as well as interaction and input from members on future association activities. More. |
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| Localization World Berlin |
| June 19-21, 2007. Berlin |
| In addition to the conference theme, Local Language First!, the program will cover a wide range of issues in the world of translation and localization. The program is filled with information and discussions about linguistic assets, with case studies from a wide range of applications. International product and marketing managers come to Localization World from all sectors and all geographies to meet language service and technology providers and to network with their peers. More. |
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| Resources |
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Newsletter |
Q2 2007 |
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| Commit Inc. was one of nine member companies exhibiting in GALA's Language Technology & Services Pavilion at the AIIM Expo |
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| Aki Ito demonstrated the Japanese art of origami at TOIN's booth in GALA's Language Technology & Services Pavilion at the AIIM Expo |
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| Connor Robinson (Lionbridge), Conny Hayes (translations.com) and John Watkins (ENLASO) at the Colorado Networking Dinner |
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| Yves Lang and colleagues at the Colorado Networking Dinner |
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| Twenty people attended GALA's Colorado Networking Dinner on February 20 |
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| Volunteers Laurent Femery (left) and Chris Raulf helped to organize GALA's Colorado Networking event |
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| Over 40 people attended GALA's Networking Cocktail in Shanghai |
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| GALA board members (from L-R) Kim Harris, Stephen Ryan, Arancha Caballero and Matthias Caesar attended LW Shanghai |
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| Renato Beninatto moderated a panel discussion during the GALA member meeting. Panelists included Munehisa Suzuki (TOIN China), Arturo Quintero (Moravia) and Jie Zhao (Boffin Technologies, Ltd.) |
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| GALA board member, Matthias Caesar (right) emceed GALA's closing prize session in Shanghai |
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| Members participated in a speed networking activity during the GALA member meeting in Shanghai |
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| 67 people from 43 companies attended GALA's member meeting in Shanghai |
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